Return & Refund Policy

Effective Date: 9th April 2025

At Joyeuse Smoothie & Fruit Bar, we are committed to delivering fresh, high-quality products. Because our items are perishable and made to order, returns are generally not accepted. However, we understand that mistakes can happen and are happy to offer a solution when necessary.

Eligibility for Refunds or Replacements

You may be eligible for a refund or replacement if:

• You received the wrong item
• Your order was incomplete
• Items were damaged upon delivery

What to Do

To request a refund or replacement, please contact us within 1 hour of receiving your order. Include:

• Your order number
• A brief description of the issue
• A photo of the affected item(s), if applicable

📧 Email: info@joyeusesmoothies.com

Refund Method

If your request is approved, your refund will be processed through the original payment method or issued as store credit.

Warranties & Exchanges

Due to the perishable nature of our products, we do not offer warranties or exchanges. Every item is freshly made to order, so please double-check your selection before confirming your purchase.

Accessibility

This Return & Refund Policy is publicly available and can be accessed by any visitor to our website—no login, sign-up, or personal information required.